Effective Date: 01/07/2025

We aim to ensure your satisfaction. Please review our return and refund terms below.

1. Returns

Returns are accepted within 7 days of delivery if:

  • You received a damaged, defective, or wrong item

✅ Requirements:

  • Item must be unused and in original condition

  • Include proof of purchase and photos of issue

2. Non-Returnable Items

We do not accept returns for:

  • Change of mind

  • Discounted or clearance items

  • Digital books or gift cards

3. Refunds

  • After inspection, we will notify you of approval

  • Refunds will be processed to your original payment method within 7–14 working days

4. Exchanges

  • Exchanges available only for defective/damaged items

5. Return Process

📧 Email [email protected] with your order number and issue
📦 We’ll guide you through the return procedure

6. Contact Us

For questions or assistance:
📧 [email protected]
📞 078 850 0035